Our websites caches all web content locally to web users for quicker access to information for up to 24-48 hours after visiting a page. Most web visitors immediately see your web content updates. However, a few users who recently visited before the updates, may not immediately see the changes due to caching.

If you see old content after edits have been made, we suggest the following to see the page updates:
  1. Refresh/reload the browser a couple of times. If this does not work, move to step 2.
  2. Clear your browser's cached pages and files. See instructions below.

How to clear your browser cache

Chrome


  1. In the browser bar, enter: chrome://settings/clearBrowserData
  2. At the top of the "Clear browsing data" window, click Basic.
  3. Select the following only:
    • Cached images and files
  4. Click CLEAR DATA.
  5. Exit/quit all browser windows and re-open the browser.

Microsoft Edge

  1. In the top right, click the Hub icon (three dots in a horizontal line).
  2. Click Settings at the bottom of the menu.
  3. Under Clear browsing data, click "Choose what to clear"
  4. Check "Cached data and files" only.
  5. Check "Clear".
  6. After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.

Firefox

  1. Click the Menu icon in the top right (3 horizontal lines). 
  2. Click Privacy & Security tab
  3. Click Clear History... button under History section.
  4. Be sure only the following is selected:
    1. Time range to clear: Everything
    2. History: Cache
  5. Click the Clear Now button.
  6. Exit/quit all browser windows and re-open the browser.